Resolved -
This incident has been resolved.
Jun 24, 09:34 UTC
Monitoring -
We’ve observed continued improvement in error rates and system responsiveness. A fix has been implemented, and we are now closely monitoring the system to ensure that service remains stable.
Jun 24, 08:25 UTC
Identified -
We’ve observed a significant drop in error rates and improvement in overall system responsiveness. This indicates partial recovery, but we are still actively working to confirm full service stability. Our engineering team continues to investigate the underlying cause and is closely monitoring the situation.
Jun 24, 08:21 UTC
Investigating -
We are currently investigating an issue affecting Astra DB Serverless databases in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
Jun 24, 05:01 UTC