AstraDB: Service Degradation in aws eu-west-1 Region

Incident Report for DataStax Astra

Resolved

This incident has been resolved.
Posted Jan 13, 2026 - 02:11 UTC

Monitoring

A fix has been deployed and services are recovering; we continue to monitor the situation closely.
Posted Jan 13, 2026 - 01:53 UTC

Update

Following the fix, we are observing recovery across the majority of our databases.
Posted Jan 13, 2026 - 01:07 UTC

Update

The fix is being rolled out, and we’re seeing recovery across some of the databases.
Posted Jan 13, 2026 - 00:24 UTC

Identified

Issue is identified. A fix is being rolled out to affected databases in eu-west-1.
Posted Jan 12, 2026 - 23:45 UTC

Investigating

We are aware of an ongoing issue within the AstraDB AWS eu-west-1 region that is causing errors and connectivity issues for some Astra databases.
Posted Jan 12, 2026 - 23:14 UTC
This incident affected: AWS (AWS eu-west-1).
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