Service Performance Degradation in AWS US-EAST-1

Incident Report for DataStax Astra

Resolved

Resolved
Posted May 09, 2026 - 07:10 UTC

Monitoring

AWS continues recovery efforts for the infrastructure issue impacting the use1-az4 Availability Zone in the US-EAST-1 region. Some customers may still experience intermittent latency or performance degradation, delays in database provisioning and infrastructure operations. AWS has reported progress in recovery for several dependent services, though full restoration is still ongoing and no ETA has been provided at this time. Our team continues to closely monitor platform health and customer impact while AWS completes recovery activities.
Posted May 08, 2026 - 08:37 UTC

Update

We continue to monitor the ongoing AWS infrastructure issue impacting the US-EAST-1 region. At this time, customers may still experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure-related operations.
AWS has not yet confirmed full recovery for the affected Availability Zone, and we remain engaged in monitoring the impact on our platform.
Posted May 08, 2026 - 08:25 UTC

Update

We are currently monitoring an ongoing AWS infrastructure issue impacting the US-EAST-1 region, specifically the use1-az4 Availability Zone. As a result of this event, customers may experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure operations.
At this time, we have not observed a complete service outage, however some operations may take longer than usual while AWS continues recovery efforts.
We are actively monitoring the situation. We will continue to share updates as additional information becomes available.
Posted May 08, 2026 - 07:31 UTC

Investigating

We are currently monitoring an ongoing AWS infrastructure issue impacting the US-EAST-1 region, specifically the use1-az4 Availability Zone. As a result of this event, customers may experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure operations.
At this time, we have not observed a complete service outage, however some operations may take longer than usual while AWS continues recovery efforts.
We are actively monitoring the situation. We will continue to share updates as additional information becomes available.
Posted May 08, 2026 - 07:27 UTC
This incident affected: Astra (Astra Classic DB, Astra Serverless DB, Astra Streaming) and AWS (AWS us-east-1).