Data API Service Degradation

Incident Report for DataStax Astra

Resolved

This incident has been resolved.

Posted Jul 30, 2026 - 19:19 UTC

Monitoring

Our team investigated the issue and implemented mitigation measures to restore normal service. The impact was observed between 11:30 AM UTC and 6:30 PM UTC. Services have since recovered, and we continue to closely monitor the environment to ensure ongoing stability.

Posted Jul 30, 2026 - 18:30 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 30, 2026 - 18:00 UTC

Identified

We identified an issue impacting both Data API and WebCQL services. During the incident, customers may have experienced increased error rates, elevated latency, failed related Data API requests, and connectivity to WebCQL.

Posted Jul 30, 2026 - 11:30 UTC