Degraded Performance in Azure WestEurope for Astra Serverless

Incident Report for DataStax Astra

Resolved

This incident has been resolved.

Posted Jun 20, 2025 - 06:47 UTC

Monitoring

We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.

Posted Jun 20, 2025 - 04:37 UTC

Identified

We have identified the cause of the issue and are working on mitigation steps to restore full service performance.

Posted Jun 20, 2025 - 04:28 UTC

Investigating

We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.

Posted Jun 20, 2025 - 03:58 UTC

This incident affected: Azure (westeurope).