Login issues affecting access to the Astra Web UI

Incident Report for DataStax Astra

Resolved

This incident has been resolved.

Posted Jun 16, 2026 - 12:59 UTC

Update

Correction: Login via SSO is also affected by this issue. Users may be unable to log in to the Astra Web UI using either standard login or SSO.

There continues to be no impact to incoming requests to Astra databases. Our engineering team is actively investigating, and we will provide further updates as more information becomes available.

Posted Jun 16, 2026 - 11:07 UTC

Investigating

We are currently investigating an issue where users may be unable to log in to the Astra Web UI. Our engineering team is actively working to identify the cause and restore access as quickly as possible.

Login via SSO remains unaffected. There is also no impact to incoming requests to Astra databases.

We will provide further updates as more information becomes available.

Posted Jun 16, 2026 - 10:47 UTC

This incident affected: Astra (Astra Portal).