Intermittent connectivity errors to Vector Databases in us-east-2

Incident Report for DataStax Astra

Resolved

This incident has been resolved.
Posted Nov 23, 2023 - 12:28 UTC

Update

The request error rate has dropped to 0. We are still monitoring.
Posted Nov 23, 2023 - 11:00 UTC

Monitoring

The request error rate has dropped significantly and all databases should be back to regular performance shortly. We will keep monitoring.
Posted Nov 23, 2023 - 10:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 23, 2023 - 09:12 UTC

Investigating

We are working on mitigating the issue
Posted Nov 23, 2023 - 09:12 UTC
This incident affected: AWS (AWS us-east-2) and Astra (Astra Serverless DB).